Privacy policy

Last Updated: June 23, 2026

At Flaxon ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

  1. INFORMATION WE COLLECT

Information You Provide Directly

We may collect personal information including:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Account information
• Customer support communications

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Pages viewed
• Referring websites
• Time spent on pages
• Purchase behavior

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Personalize user experience
• Support advertising and remarketing campaigns

  1. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate regarding orders
• Improve website performance
• Prevent fraud and unauthorized activity
• Send marketing communications (where permitted)
• Comply with legal obligations

  1. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted third-party providers including:

• Payment processors
• Ecommerce platform providers
• Shipping and logistics partners
• Analytics providers
• Marketing and advertising partners
• Customer support providers

  1. DATA RETENTION

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

  1. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet can be guaranteed to be 100% secure.

  1. YOUR RIGHTS

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw marketing consent

  1. INTERNATIONAL DATA TRANSFERS

Your information may be processed in countries outside your country of residence, including the United States and countries where our service providers operate.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be posted on this page.

CONTACT INFORMATION

Business Name: Flaxon

Address:
1001 S Main St, Suite 500
Kalispell, MT 59901
United States

Email:
support.flaxon@gmail.com

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM

We aim to respond within one business day.